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FAQ'S / BOOK ADMISSION ONLINE

Your ticket is only valid for the day of your selected visit. If it is not redeemed, its validity expires. There will be no refund of the amount paid.

 

If you do not redeem your ticket, it will automatically be converted into a voucher. This amount can be redeemed for all spa services (except for other on-line ticket purchases). Admission is no longer guaranteed with this voucher!

 

Admission to the KärntenTherme is possible at any time FROM the time of your selected time slot.

 

If you would like to visit us with paying children (4 years and older), book the FUN family day admission (min. 1 adult + max. 5 children/young people per family). If your children do not have to pay (under 4), book the regular adult day admission FUN or the 3-hour ticket.

 

You do not need to book an extra ticket for non-paying children under 4 years of age.

 

Same-day bookings are also possible subject to available capacity.

 

Discounts are deducted on site at the spa ticket office. Buy your desired entry online at full price and your discount will be refunded when you visit.

 

Admission can only be guaranteed for those guests who have purchased a ticket in advance.

 

Basically, our entire quota is available online. Spare capacity may only arise if guests leave the spa earlier than stated.

 

Reservations can only be made via our website.

 

Unfortunately, reservation by telephone is not possible for organisational reasons.

 

If you only want to get a SPA treatment without admission to the spa, you do not need an online reserved ticket for this.